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WE ARE A LEADING PROVIDER OF CONTACT CENTERS AND CUSTOMER EXPERIENCE SERVICES .

We provide exceptional services from the hand of our professional team in constant development and with the right tools for your needs. We have 10 contact centers with strategic locations in 7 cities nationwide.

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About Us

Omnichannel Services

Enhance customer experiences by optimizing a variety of channels and touch points to create personalized, easy and fast communication.

Workforce Management

Increases productivity, efficiency and team performance management.

Technology Integrations

Reduce customer effort and improve routing of customer needs with 24/7 support

ABOUT US

We are a company with more than 8 years of experience in various sectors such as Finance, Insurance, Telecommunications, Transportation, Retail and Technology for multiple companies. Having 10 contact centers with more than 4500 workstations in the main cities of Mexico and standardization of processes based on ISO 9001 and 27001.

We also have our own software and Cybersecurity Development House that helps us to provide effective omnichannel services.

SOLUTIONS

BPO SERVICES

Experts in specialized services, recruitment and payroll management of your staff. With the necessary skills to meet your objectives.

SEAT LEASING

Ready-to-use workspaces according to your needs, with the perfect infrastructure, comprehensive services and technology

RECRUITMENT

We design search strategies to have multiple sources of ideal candidates for your profile.

PAYROLL

We calculate and disperse payments to your staff, absorbing the administrative burden with high technology that adapts to each operation.

IT SOLUTIONS

Technological solutions for the growth and development of your company.

BPO SERVICES

Experts in specialized services. With the necessary skills to meet your objectives.

SEAT LEASING

Work spaces ready to be used according to your needs with the perfect infrastructure, integral services and technology.

PAYROLL

We calculate and disperse payments to your staff, absorbing the administrative burden with high technology that adapts to each operation.

IT SOLUTIONS

Technological solutions for the growth and development of your company.

RECRUITMENT

We design search strategies to have multiple sources of ideal candidates for your profile.

LOCATIONS


TEXAS

7128 Rosson Rd. Suite 6,
Laredo Texas 78041. USA.


MONTERREY

Calle Capitán Aguilar 815, Obispado,
64060 Monterrey, N.L.


GUADALAJARA

Av. Miguel Hidalgo y Costilla 1443, Ladrón de Guevara, Moderna, 44160 Guadalajara, Jal.


MÉRIDA

Calle 61 458, Parque de la Mejorada, Centro, 97000 Centro, Yuc.


PUEBLA

Av. 7 Ote 601, Barrio de Analco, 72500 Puebla, Pue.


QUERÉTARO

Calle Ignacio Zaragoza 91, Centro, 76000 Santiago de Querétaro, Qro.


HERMOSILLO

Av Gaston Madrid 10, Centro, 83000 Hermosillo, Son.

SUCCESS STORIES

Head of Corporate Accounts Telcel R5, January 2023
"Very clear communications, always maintaining operational order, Charlize very good system and adapts to what the operation needs, excellent management by the administrative staff, I hope we continue to achieve the objectives as so far."
Head of Portability Telcel R8, March, 2023
"Communications improve month after month, excellent and very complete service, excellent facilities and very good with the fulfillment of objectives, the commitment of the work team is noticeable"
Director of Operations Dolex, May 2023
"Thank you for your attention and dedication to our operation, the facilities are quite acceptable, as well as thank you for the improvements you present as initiatives, I appreciate that you work with processes and policies established with the collaborators and that you continue to emphasize safety as you have done so far. Thank you!"
Curstomer Service Manager MIDEA, july 2023
"The attention is very good from the Managers and the Manager, always focused on meeting the objectives with the positions and low turnover, their facilities very nice and comfortable, in general very good service"
Head of Telcel R7 Portability, April 2023
"The work team they have managed to form is very good, the results have improved a lot, there is generally a response and attention in a timely manner"
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